The Operations Playbook, Redefined

Transforming your operational challenges into your greatest competitive strength.

My name is John McClymont, and for nearly two decades, I have dedicated my career to mastering the science and art of operational excellence. My journey is unique, having progressed from a front-line Supervisor managing daily distribution  to National Director roles overseeing hundred-million-dollar P&L responsibilities. This experience, from the ground level to the executive suite, has ingrained in me a deep understanding that the most powerful solutions are born from respecting the perspectives at every level of an organization. I lead by listening, fostering high-performing teams through coaching and servant leadership principles  and integrating "Voice of the Customer" feedback to ensure strategies are grounded in real-world execution

I believe that data is the undeniable backbone of any successful growth strategy. An iterative approach to improvement is only possible when it is guided by clear, accurate analytics. My methodology is centered on developing customized KPI dashboards  and structured databases  that transform raw numbers into actionable insights. We'll use these tools to map your processes, track performance against targets, and uncover the hidden opportunities for cost reduction  and revenue enhancement  that already exist within your business.

In today's dynamic business environment, leadership requires a steady hand through uncertainty. I am comfortable making tough, strategic decisions in ambiguous situations, always with a focus on building resilient and agile operational networks that can adapt to shifting market and customer needs. My career is defined by leading innovation and transformative change, from pioneering new activity-based routing models that became national standards  to designing custom go-to-market service vehicles.

Ultimately, when you partner with Operational Innovations, you are not just hiring a consultant; you are engaging a dedicated partner committed to execution. Unlike those who deliver recommendations and disappear, I stay deeply involved through implementation to ensure that strategic plans translate into tangible, lasting business results.